Appearance
Billing and invoices
What you're billed for
Your store runs on a monthly plan subscription, charged to your card on file. If you've added extras — email packs (more email volume) or a sandbox — those appear on your bill too. You can move to a bigger or smaller plan at any time; see Changing your plan (billing adjusts automatically, prorated).
Viewing your invoices
Your portal shows your billing history in two places:
- Account billing (from the account menu, top-right) lists payments across all your stores.
- Each store's Billing tab shows just that store's payments.
Each row shows the store, date, amount, status, and a link to view the invoice.
Changing your payment details
Updating the card on file isn't available in the portal yet — get in touch if you need to change your payment method.